A leading telecommunication provider experienced customer lifecycle challenges that led to significant churn. A solution was sought to maximize customer satisfaction, value and retention to minimize overall churn and accelerate revenue generation.
Understanding the value of artificial intelligence (Ai) and machine learning (ML) but not actively engaged in building a unique Ai and ML strategy, this provider approached ElectrifAi to design a hands-on ML solution capable of providing rapid value throughout their marketing use cases.
Solving multiple marketing use case problems with ElectrifAi’s prebuilt machine learning models.
ElectrifAi’s machine learning driven solutions, combined with acting as an internal advisory team, efficiently addressed the client’s challenges. Enabling them to deeply understand their customers, they were able to activate new subscribers, mitigate churn, grow their share of spend and drive incremental revenue purchases.
With a detailed look into immediate benefits and long-term results, this provider has continued their success with ElectrifAi’s machine learning models.